Own the patient journey from consult to arrival.
Your patient books flights, hotel and transfers minutes after the online consultation — under your brand, without your team lifting a finger.
The trip decides whether a consult becomes a patient.
- Coordinators become travel agents. Staff time drains into bookings, visas and invoices instead of patient care.
- It doesn't scale. Every extra patient adds admin work — headcount grows in lockstep with volume.
- The experience is inconsistent. Different coordinators, different standards — and the patient feels it before they ever reach the ward.
Three steps, nothing new for your team
Consult
The video call ends with a yes, exactly as it does today.
Branded link
The patient gets a link to your travel platform and books flights, hotel and transfers in one flow.
Patient arrives
Our team handles the bookings, changes and delays behind the scenes — the patient only ever sees your name.
The clinic became the travel brand.
Quantum Biohack, a regenerative aesthetics and longevity clinic in Cancún and Playa del Carmen, flies patients in from the US, Canada and Europe. After the consultation they book hotels, flights and eSIM on the clinic's own platform — built, hosted and operated by Vacabee.
Four ways to travel to treatment.
Your patients aren't all on the same journey. Pick the orientation that fits your clinic — hotels, transfers and pacing adapt to it.
Disability
Wheelchair-accessible transfers and hotels, with special needs coordinated.
Wellness
Recovery-friendly hotels and private transfers for regenerative stays.
Luxury
Business class, premium hotels and a high-touch concierge.
Longevity
Extended-stay recovery hotels, paced for multi-day protocols.
Three ways to start.
The difference is how much of your network the journey layer covers. Pricing comes with your scoped proposal, within a week of the first call.
Single Clinic
For one location that wants patients booking under its own name.
Network
For a clinic with referring partners already sending patients.
Enterprise
For hospital groups that want the full app across every brand.
Compare packages
Single Clinic
- Patient journey widget on your domain
- Flights, hotel, transfer, eSIM
- Visa support
- One journey orientation of your choice
- Add further clinics later without new development
Network
- Everything in Single Clinic
- SmartInvoicing for clinic billing
- Live human concierge
- Partner widgets for referring clinics included
Enterprise
- Full white-label app for the group
- Partner white-labels and further widgets
- All modules included
- All four orientations in one app
Single Clinic and Network include one orientation — Disability, Wellness, Luxury or Longevity. Enterprise includes all four.
What clinics ask before the first call.
Does our staff need to learn new software?
No. Coordinators keep working the way they do today — email, WhatsApp or a short web form. Our operations team handles the systems behind it.
Who bills the patient for travel?
Travel add-ons are paid by the patient in the widget or app, or invoiced to the clinic. The treatment itself is always billed by you — never through Vacabee.
How is patient data protected?
Journey data is hosted in the EU and encrypted at rest and in transit. The travel layer knows a patient's name, dates and comfort needs — never a diagnosis or treatment plan, and it is built so that it cannot. Travel billing and treatment billing stay strictly separate.
What does a pilot look like?
One corridor, one cohort, agreed success metrics — typically conversion after consult, coordinator hours saved and patient satisfaction — before any rollout decision.
Design a pilot corridor with us.
30 minutes with our team, then a scoped proposal under your preferred package.